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Is it safe to shop at Brandsport?

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Is it Safe to Shop at Brandsport?

Is it safe to use my credit card?

Yes, shopping at Brandsport.com is safe. We wouldn't have it any other way. In fact, we back every credit card purchase with our Brandsport.com Safe Shopping Guarantee. We guarantee that every transaction you make at Brandsport.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Brandsport.com. See guarantee details below.

Why is Brandsport.com so safe?

  • Safety in Numbers: With our Secure Servers hosted with Yahoo! Shopping, you are one of millions of users every year who choose to shop using these secure servers!
  • Safe Technology: Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
  • Why do you need my email address?  Will it be sold or used to solicit me?

    Brandsport.com guarantee's that your email address will remain confidential and will only be used to send you updates on your order.  

    What if my order is wrong or damaged?

    We do our best to package your items as well as possible and to be as thorough as we can. Unfortunately there are sometimes problems with items getting damaged in transit or human errors in shipping. All we ask is that you contact us to let us know. We will do our best to make sure your problem is solved promptly. We want to make sure your order is correct and that you are happy.

    Do I have any other protection against fraud?

    Our store is hosted by Yahoo! and so you would automatically be covered by the Yahoo! Buyer Protection Program which provides up to $1,000 of fraud protection (not receiving a product or receiving a substantially different product than ordered). You can read more here.

    Am I charged before my order ships?

    We do not charge your credit card until your order is ready and available to ship. If your items are backordered then you will not be charged until all the items are ready to ship.

    Don't want to use your credit card?

    No problem. You can still order from us via PayPal! At checkout, you will have the option of selecting "PayPal" in the payment method section. Simply complete your order and select "PayPal" in the payment method section. When you process your order you will be taken to the PayPal secure login to access your PayPal account and process your payment information. You will then be directed to return to our checkout to complete your order.

    Guarantee Details:

  • Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Brandsport.com will cover the entire liability for you, up to the full $50.00. Brandsport.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Brandsport.com while using our secure server.
  • In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.