Is it safe to use my credit card?
Yes, shopping at Brandsport.com is safe. We wouldn't have it any other way. In fact, we back every credit card purchase with our Brandsport.com Safe Shopping Guarantee. We guarantee that every transaction you make at Brandsport.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Brandsport.com. See guarantee details below.
Why is Brandsport.com so safe?
Safety in Numbers: With our Secure Servers hosted with Yahoo! Shopping, you are one of millions of users every year who choose to shop using these secure servers!
Safe Technology: Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Why do you need my email address? Will it be sold or used to solicit me?
Brandsport.com guarantee's that your email address will remain confidential and will only be used to send you updates on your order.
What if my order is wrong or damaged?
We do our best to package your items as well as possible and to be as thorough as we can. Unfortunately there are sometimes problems with items getting damaged in transit or human errors in shipping. All we ask is that you contact us to let us know. We will do our best to make sure your problem is solved promptly. We want to make sure your order is correct and that you are happy.
Do I have any other protection against fraud?
Our store is hosted by Yahoo! and so you would automatically be covered by the Yahoo! Buyer Protection Program which provides up to $1,000 of fraud protection (not receiving a product or receiving a substantially different product than ordered). You can read more here.
Am I charged before my order ships?
We do not charge your credit card until your order is ready and available to ship. If your items are backordered then you will not be charged until all the items are ready to ship.
Still don't want to use your credit card on the internet?
No problem. You can still order from us without having to enter your complete credit card information on our web site:
Call us with your credit card number;
At checkout, you will have the option of selecting "I will call with my credit card" in the payment method section. Simply complete your order with all your information except for your credit card number, expiration date, and cardholder security verification number and give us a call when you are ready to proceed. We will take your credit card information over the phone for you and process your order through our secure servers.
Pay via PayPal;
At checkout, you will have the option of selecting "PayPal" in the payment method section. Simply complete your order and select "PayPal" in the payment method section. When you process your order you will be taken to the PayPal secure login to access your PayPal account and process your payment information. You will then be directed to return to our checkout to complete your order.
Mail a Check or Money Order
If you would like to send us a check or money order for your order, simply process your order and choose "Mail check or money order" in th epayment method section. When sending your check or money order, be sure to include the check or money order (including shipping) made payable to Brandsport. Please include either a print-out your order, the Brandsportinc order number or include a list of the products you wish to order and your shipping address, contact information and telephone number. For checks, also include your driver's license number and date of birth. Orders via Money Order will be shipped out upon receipt. Orders via Check will be shipped when the check clears your bank (usually within 10 business days). Please make sure that the total is correct including shipping charges where applicable. Send checks or money orders to: Brandsport.com
Attn: New Orders
211 Grimes Suite F
Eugene, OR 97402 PLEASE NOTE: We are currently we are only able to accept money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must have a valid nine-digit bank routing number (ABA code) micro-encoded on the bottom of the check.
Wire Transfer;
At checkout, you will have the option of selecting "Wire Transfer" in the payment method section. Simply complete your order and select "WIre Transfer" in the payment method section. When you process your order you can then call our sales department where you will be given transfer instructions. Please be aware that wire transfer services will include additional fees from both the sending and receiving banks and this method is intended for orders over $500.00.
Guarantee Details:
Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Brandsport.com will cover the entire liability for you, up to the full $50.00. Brandsport.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Brandsport.com while using our secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
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