This is a fine molding, but it's not exactly what I wanted or expected. I had ordered a similar product in black, and I thought this would be the same, just in chrome. But the little "L" or lip on it is not chrome, just clear plastic. So I can't use it for what I planned to use it for.
Merchant Response:
Hello Shandor (Paul),
My name is Reagan Klohn and I am the CEO here at Brandsport. I was reviewing our customer feedback and I see that the chrome molding you ordered was not to your liking. After inspecting the molding I see that the lip is actually clear, not chrome, as you mentioned in your feedback. I am in the process of correcting our website to clarify this fact for future customers.
In addition, I would like to offer my apology for any inconvenience this may have caused, as well as a refund for the purchase of the molding that you received, but cannot use. I would like to issue a credit to your Visa card ending in xxxx if this is acceptable to you.
I would also like to take this opportunity to thank you for your business, as I see you have placed other orders as well, and to let you know that if you ever need any molding samples, to please let me know.
I look forward to hearing back from you.
Best Regards,
Reagan Klohn
Brandsport LLC
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Hello Reagan,
That%u2019s a great response, thank you very much for paying attention and checking what us customers say.
And thank you for offering a refund. I will accept that.
Too bad you don%u2019t have what I was looking for, but it seems no one else does, either! Maybe you can get someone to make molding like that which is chrome on all surfaces. If you do or if you find some, let me know.
The black molding that%u2019s similar is really great.
I wanted to use that chrome molding on the body around the headlights of my 09 Aspen. It already has a lot of factory chrome and more that I added, and I thought that would add an even brighter look. But there are a lot of curves so it has to be thin and small molding.
Overall your site has the best selection, best products, and best product descriptions so that you can tell what you%u2019re ordering, in terms of molding and trim at least. And fastest shipping. Good job in running your business! At first I got some molding products at Amazon, but it was difficult to know what I was ordering since the product descriptions were often totally lacking. Then I found your site and started ordering from you.
I have 2 cars, a 99 Durango which I got new in 99, and the 09 Aspen which I got this past summer, and which is replacing the Durango as my main ride. I live in the mountains of southern Oregon down a gravel road, which takes a toll on cars. I also drive over the 4300 ft. Siskiyou Summit on I-5 very day, which is full of 18 wheelers that often kick up gravel or let fly other debris. I love the Aspen so I%u2019m trying to preserve the edges, paint and so on from minor scratches, bumps, and chips from flying gravel. I%u2019m also trying to make it as bright and visible as possible with chrome trim and reflectors, so it%u2019s more easily seen%u2026 just in case someone is looking and can avoid hitting me. I%u2019m still working on the Aspen, when done I%u2019ll do something similar with the Durango. Here%u2019s a couple of pics of the Aspen. Among other trims added, your flat black 1%u201D (or so) trim was put on the edge of the running boards, and it looks great.
Shandor
